Expinfo, Inc. computer experts have been the premiere source of affordable Information Technology consulting services for businesses in the capital District Area and throughout the United States and offers immediate remote troubleshooting and phone support anywhere in the country.
Information technology is becoming the key enabler of business transformation. From optimizing operations and enhancing performance to improving customer service and increasing competitive advantage, leading organizations are discovering how the transformation of business processes and the application of emerging technologies can advance their business goals.
We use the highest performing and reliable technology available to find solutions that help clients gain a competitive edge by improving their responsiveness to customers while reducing cost and downtime. As a specialized complement to your internal IT department or as an outsourced team, we can help you make the most of your IT advantage, today and in the future.
A web based application (ASP.Net, SQL Server) that allows users to create tickets online, sends email notification of tickets posted, allows users to post and review ticket status for tickets, generate various MIS on tickets.
Some of the key features:
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The Payment Gateway system is a secure, reliable, and easy to implement real-time transaction processing interface that connects web sites, call center applications, accounting systems and other applications to the appropriate payment processing network using any standard SSL encrypted Internet connection. A payment gateway provides the flexibility and scalability necessary to grow with your business while keeping you in control of the primary interface with your customer. The software is easy to install for small businesses, yet robust enough to accommodate the demands of integrated high volume processing applications and e-commerce web sites. Process Benefits:
Email Marketing solutions are quickly becoming popular for government,educational, and commercial organizations to send newsletters to their constituents. By combining the power of a frequently updated web site with an email marketing solution,organizations affordably turn their web site presence into a two way communication channel to educate web visitors and allow them to give immediate feedback much more affordably than any direct mail or telemarketing can ever obtain. By sending out newsletters with hyperlinks back to a landing page on your web site that has a polling survey or a request for action not only educates but turns constituents into advocates.These advocates forward their emails to other individuals that have the same mindset as they do and increase traffic to your web site.