| Job Code : |
EXP_3125 |
| Title : |
Help Desk Engineer (CISCO VoIP, MS Office,Outlook) |
| Job Location : |
Chattanooga, TN |
| Mandatory Requirements : |
Experience/Skill Sets
• Minimum 5 years in
Help Desk and Desktop
support role.
• Preferred Level II
experience.
• Proven ability to
find work-arounds and get
the customer
functioning.
• An excellent
communication skill is
mandatory.
• Ability to maintain
excellent customer
service amongst high
activity and demanding
end-users requiring
problem resolution.
• Experience supporting
call center staff or
sales reps a plus (strong
telephony/CTI)
Tech Skills:
• Dell/HP desktop PCs,
Windows (7 / XP), MS
Office,
Outlook/Exchange,
• CISCO VoIP (basic
troubleshooting /
config)
• CallManager support. |
| Desirable Requirements : |
Preferred skills;
• Genesis,
• Mobile
device/smartphone/Ipad
configs preferred.
• Basic Apple support
skills preferred. |
| Education Required : |
Associate |
| Employment Type : |
Full-time, Contract to Hire - Corp-to-Corp, Contract to Hire - Independent, Contract to Hire - W2 |
| Interview Type : |
Face To Face |
| Salary($) : |
Negotiable |
| Travel Required(%) : |
None
|
| Duration : |
6 (in Months) |
| Remaining Duration : |
6 (in Months) |
| Job Post Date : |
April 5, 2012 |
| Job Expiration Date : |
April 6, 2012 |
| No of Position : |
2 |
| Zip Code : |
37421 |
| Comments : |
Please send your resume to
jobs@expinfo.com,
mike@expinfo.com Or Call on
518-533-4900 x 135 (Use our
Job Code while applying). |
